Peranan Pelayanan Pelanggan dan Dampaknya terhadap Managemen Bisnis Stasiun Pengisian Bahan Bakar Umum (SPBU). Swara Patra : Majalah Ilmiah PPSDM Migas, [S. l.], v. 8, n. 2, p. 7–15, 2018. Disponível em: https://dev-ejurnal.ppsdmmigas.id/sp/index.php/swarapatra/article/view/24. Acesso em: 6 jun. 2026.